The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief and education within the United States.
Customers:
Customer Highlights
Enterprise Success around the globe
Challenge
- Lack of clarity around content ownership, multiple content owners
- Needed to assess the actual number of data assets owned – estimated at 12,000
- Redundancy was commonplace and there were multiple owners for the same content
- Lack of governance with unclear tagging rules for content
- Home-grown intranet with inconsistent content templates
Solution
- Used Kapow Katalyst to eliminate content inconsistency and to monitor content changes and identify duplication of effort.
- Modular, flexible automated workflows streamlined repetitive tasks
- Scaled to manage common cases as well as increasing number of edge cases
- Raised visibility of migration and integration issues to Project Managers
Results
- Relevant data assets trimmed to 3,400
- Minimized need for custom coding, accelerated project was able to make up lost in initial stages of project before Kapow was deployed
Life Technologies Corporation is a global biotechnology company with a presence in more than 180 countries with a portfolio of 50,000 solutions that span the entire biological spectrum. They needed a content migration solution that was scalable and provided high quality control.
Challenge
- Experienced challenges with previous migration projects that went over-budget and behind schedule.
- They required a solution that was flexible and scalable enough to support migration of content from over 100 websites across multiple countries and languages.
Solution
- A comprehensive inventory of source content which included HTML and all related assets (documents, images, etc)
- Automated content extraction from multiple source systems including Adobe CQ 5.4 and Day CQ 4.2.
- Mapping of content from multiple country websites and localized languages to standard templates.
- Validation of migrated content such as ensuring that new content migrated synced with original sources.
Results
- Project was completed in 4 months
- Dealt with 11,000 pages with more than 150 country variants
The Robert Wood Johnson Foundation is the United States' largest philanthropy devoted exclusively to health and health care. The foundation's mission is to improve the health and health care of all Americans.
Challenge
- Consolidation of several blogs, including New Public Health, Human Capital, Pioneering Ideas blogs, onto a single platform for better ease of maintenance
- Migration of blog content residing on several different systems (WordPress, TypePad) to Adobe CQ5 blogging platform
- Needed to streamline mapping of content in different blogs templates into a standard destination template without losing data integrity
Solution
- Automated extraction of content from different blog platforms including WordPress and TypePad.
- Cleansing, mapping and replacement of html tags within pages for consistency of html source code across the pages.
- Enriching legacy content with meta-tags & metadata.
- Reorganization of website hierarchy and redirection of URLs.
Results
- The project was completed in 1 month with 100% of the content migrated.
- Some 2500 HTML pages and over 1200 posts were migrated, with full content validation.
A global financial services company modernized its intranet platform that supports approximately 5,000 U.S. financial advisors. The company intranet receives about two million page views per month and is the most widely used communication and knowledge-sharing vehicle for the company, servicing nearly 15,000 associates across more than 2,300 locations.
Challenge
- The company needed to transition from a highly customized content management system to SharePoint 2010 with minimum impact to end users and content authors.
- Their SharePoint architecture required invoking JavaScript to ensure that SharePoint form fields were complete and consistent.
Solution
- Kapow Katalyst allowed the company to both crawl the content of the Vignette system and use its database connector to capture additional metadata.
- The team was able to build repeatable automated extraction, transformation and upload workflows to move content from legacy systems into the new SharePoint taxonomy and platform.
Results
- The Katalyst automation-led approach enabled this customer to migrate 8,000 pages of content in only 4 weeks.
- Katalyst also transformed all content to exploit advanced SharePoint features such as Web Part Pages – without developing any code.
Deutsche Telekom reduced 60-80 percent of its costs and time in M2M-customer support with Kapow Software's self-service integration platform.
Challenge
- Ensure rapid resolution time from Deutsche Telekom M2M customer service
- Automate lengthy M2M-related customer service processes that access data from various distributed applications
Solution
- Deutsche Telekom selected Kapow Katalyst based on its ability to rapidly integrate data from various sources
- Create lightweight applications for business users, i.e. to automate M2M customer service analysis tasks
- On-click these applications are accessible via the newly-built Deutsche Telekom M2M Competence Center Enterprise Application Store
Results
- Cut M2M customer support response times from as long as 90 minutes to approximately 4 minutes
- Reduced time and cost by 60-80% over former IT development and integration projects
- Delivered the Enterprise Application Store in half of the original schedule
With Kapow, Audi delivers real-time web data feeds through their in-dash mobile navigation system.
Challenge
- With the launch of its new A8 in Germany, Audi wanted to enable real-time access to web-based services – delivering information on restaurants, hotels, recreation areas and more from the car's in-dash mobile navigation system.
- While it was easy for Audi to create business relationships with the information providers, they found it would take too long to obtain a usable real-time data feed from them. And those feeds would need to be transformed to be presented properly on the A8's navigation system.
Solution
- Audi uses Kapow to collect web data feeds directly from information providers' websites.
- Feeds are transformed and presented in real-time through the A8's in-dash mobile navigation system.
Results
- Using Kapow, Audi built 7 feeds in just 1 week.
- Today, Audi collects content directly from the service providers' websites, transforms it and feeds it to the A8's navigation system, giving customers real-time access to valuable travel information.
In private banking, customer experience is key to fostering a competitive advantage, which led Commerzbank to develop a cutting-edge mobile banking application for mobile phones. They chose Kapow Software to extend their existing B2C online banking application and provide seamless mobile service to their customers.
Challenge
- Premium customer service was essential to Commerzbank, so the mobile app had to meet several non-negotiable demands:
- It had to provide the same service level as the bank's legacy online banking solution and at the same time be optimized for usage on mobile screens. Needless to say, it had to be compatible with all the latest devices - from iPhone to Android phones.
- It had to follow the same business processes and rules already established for the legacy online banking application to ensure it ran smoothly and integrated seamlessly into the existing IT infrastructure.
- Commerzbank wanted to act immediately - the mobile app had to be released to the market within the next months.
Solution
- Commerzbank chose Kapow Katalyst platform to realize this plan:
- Katalyst easily accessed the bank's website for every online banking feature, sought the appropriate information and transferred it securely and reliably as a Java / REST API to the mobile app.
- Decoupling old and new HTML via Kapow's web service layer enabled innovative new workflows and functions that were most suitable even for small devices with potentially weak data connections.
Results
- The result was a new and highly optimized front-end mobile application with standard-compliant mark ups for the iPhone and other handsets.
- The new mobile app is extremely user-friendly, receiving the highest reviews by customers. The app has been downloaded over 200,000 times and is used by more than 20,000 Commerzbank customers every day.
- The app is easily configurable, so further features have been seamlessly added after the initial roll-out to address additional customer needs, for example checking account statements or credit card bills.
With Kapow, Fiserv automated their compliance dashboard without building APIs for 300 banking partner applications.
Challenge
- Fiserv was struggling with regulatory compliance on high volume transactions across 300 global banking partners and went without the automated compliance dashboard they needed for 3 years.
- As processing load grew to 10,000 transactions totaling $1 billion each day, manual processes became unsustainable. Many errors were occurring due to manual web intelligence and reconciliation.
- Real-time cash balance account data access and integration was essential, but developing APIs for 300 highly secure banking applications was out of the question. They had tried and failed.
Solution
- Today, Fiserv uses Kapow to automate data gathering and aggregation from banking partners' internal web-based applications.
- Kapow robots gather and transform information from these external systems and bring it together with data from Fiserv internal systems and data repositories to create meaningful BI.
- With Kapow, a management dashboard is available that enables treasury associates to track KPIs including debt balances, cash flow and net settlements so they can make informed financial decisions in real time.
Results
- Kapow completed a POC in 2 weeks and went live across 300 banks in 3 months.
- Automation reduced Fiserv staffing requirements by 2 full-time equivalents.
- They now have real-time access to global financial data and automated processing of over 10,000 Treasury transactions per day to meet regulatory compliance requirements
- Using robots in tandem with dashboard reporting has enabled Fiserv to consolidate funds for investment, which generates more revenue/income and reduces the number of draws from its credit facility.
AstraZeneca, one of the world's leading pharmaceutical companies, uses Kapow to automate web intelligence for executive reports and dashboards.
Challenge
- To meet U.S. compliance requirements, pharmaceutical companies are required to maintain a Health Care Professionals (HCP) Exclusion List, showing HCPs that should be excluded from existing or new contracts.
- AstraZeneca wanted to automate existing manual processes for developing and maintaining the HCP Exclusion List.
Solution
- They used Kapow to create a master listing from information on external websites.
- The listing is automatically updated with specific regulated information.
- The process is integrated from delivery to a spreadsheet to a downstream compliance system.
- Data is integrated into an internal data mart built on Business Objects to create executive reports and dashboards.
- This is a major reporting system to the FDA, including all money spent for contracting outside HCPs and research organizations.
Results
- After implementing the Kapow automated master web intelligence and matching process, the time to develop a list of possible suspects for non-compliant HCPs was reduced from 6 months to 2 weeks.
- AstraZeneca estimates that it could save millions of dollars in FDA fine avoidance with the improved compliance monitoring.
AGCO, the largest pure play, full-line agricultural equipment manufacturer, uses Kapow to automate web data extraction on hundreds of thousands of parts.
Challenge
- AGCO's parts division needed to pull data from 10 websites, which sell AGCO parts as well as competitors' products.
- Their existing data feed was inflexible. They got infrequent data dumps, and AGCO had to do a lot of manual work on the product description lists.
- Overall not a very good or agile solution, given that they were extracting hundreds of thousands of parts in a very competitive industry.
Solution
- Kapow provides a fully automated data feed solution, including robots to pull from the 10 key websites and a hosted installation of Kapow running on Amazon EC2.
- Kapow also provides ongoing robot maintenance and support.
- An in-house deployment is planned for the next phase.
Results
- Kapow eliminated manual work associated with web data acquisition.
- Competitive information is up-to-date.
Automating web data extraction was key to expanding business for PPG Industries, the world's leading provider of coatings and specialty products and services.
Challenge
- An insurance company has outsourced its claims department to PPG. PPG handles claims requests from car owners through a call center application.
- PPG needs access to each insurance policy data, which typically resides on a mainframe.
- They are now encountering clients whose data resides in web applications. They need to automate web data extraction and integrate the data with internal systems to replace time consuming manual data processing by call center staff.
Solution
- Kapow robots perform web data extraction automatically.
- Robots are wrapped in web services, which make them easy to integrate into the existing solution.
Results
- Automating web data extraction and integration will result in an estimated 50,000 additional cases from the insurance company.
The Ministry of General Affairs for The Netherlands migrated content from 9 diverse systems into their new CMS with no coding required.
Challenge
- As a part of their Central Government Communication New Style project, they needed to consolidate 16 websites from 13 different departments into 1 new website, www.rijksoverheid.nl.
- The content from the 16 websites was stored in 9 different content management systems, with over 125,000 unique content items.
Solution
- Kapow enabled the migration and consolidation of this content into a new system, centralized on the Hippo CMS platform.
- No coding was required.
Results
- Dramatic reduction in the cost and time required to migrate each page.
- Completion dates could be fixed because the process ran on a reliable schedule.
- No content freeze was required on the existing systems during the course of the migration.
Attivio, a leader in unified information access, uses Kapow to automate web intelligence and integration with regulatory management systems.
Challenge
- Attivio needed to capture regulatory information from public websites, including content in JavaScript and PDFs, for their end-customer, a major financial institution.
Solution
- With Kapow, web data – including content in JavaScript and PDFs – is automatically fed into Attivio's Regulatory Active Management System, which runs on the Attivio Active Intelligence Engine.
- Attivio built a connector to their software so data output from Kapow robots is automatically transformed into the correct format.
Results
- Web data is collected automatically to support regulatory compliance.
- Based on their success with the financial company project, Attivio will be using Kapow robots to automate web data extraction on 200 additional sites.
Milestone is generating e-buzz with social media monitoring that helps clients manage online reputation.
Challenge
- Launch a social media management service (www.ebuzzconnect.com) that would enable hotels, restaurants, and businesses to monitor and manage online reputation and social media channels from a single integrated interface.
- Needed to extract reviews, rankings, and blog posts from 40 hotel and hospitality sites, including hotels.com, Orbitz, and FaceBook.
Solution
- Enables hotels to monitor and manage online reputation by aggregating content from dozens of sites in real time.
- Offers powerful reporting and the ability to provide actionable reports that can help hotels improve services to customers and increase profitability.
Results
- 3 developers maintain the site, with plenty of time to focus on adding new features and content to grow the service.
- Milestone was selected to present eBuzz Connect™ at the 2009 Travel Innovation Summit. Out of hundreds of competing innovators from around the world, Milestone was one of only 30 to take the stage.
- eBuzz Connect won a Silver Award in the Web Applications Category from the Hospitality Sales and Marketing Association International (HSMAI), the largest and most prestigious travel marketing competition globally.
Audi increases employee productivity with Kapow, facilitating internal workflows by flexibly integrating services and tools from various sources into their intranet portal. Using Kapow Katalyst, Audi reduced the implementation time of integration projects by up to 75 percent.
Challenge
- Audi wanted to simplify its business processes across all company sites by extending its intranet and integrating different processes and tools into a central portal.
- Employees were using various freely available online services in their daily work that facilitated daily tasks, but also were slow and cumbersome, as inconsistent navigation set-ups throughout the various services or pop-up ads distracted staff in their workflow.
- The main goal was to improve productivity and application efficiency by making valuable services available via a central access point with a single standardized user interface.
Solution
- With Kapow Katalyst, Audi flawlessly integrated internal and external applications into the intranet portal while adhering to relevant security regulations.
- The software allowed each application interface to be exactly adjusted to the needs of the particular user at the time.
Results
- Today, the internal portal platform consists of 8 localized country portals being used by about 60,000 people.
- It integrates more than 15 services and applications, which have all helped to simplify and automate Audi's internal workflow processes.
- Audi's IT department now can flexibly integrate new services on demand within 1-2 weeks instead of 1-2 months and quickly and easily turn around requests.
Codan, the third largest insurance company in Scandinavia, went from legacy to SharePoint CMS in a few weeks.
Challenge
- Codan needed to migrate approximately 2,000 pages of content from 2 legacy systems into Microsoft SharePoint.
- Manual and scripted approaches did not meet their time and resource requirements.
Solution
- Kapow was used to extract source content from legacy systems and transform it for loading into SharePoint.
- No coding was required.
Results
- After a 3 day POC and 5 days of basic robot development, Codan was able to complete the rest of the migration within a couple of weeks.
- Nearly 100% of content was migrated automatically.
Kapow partnered with IBM to create a full production Web 2.0 Expo conference scheduler iPhone application in just 3 hours.
Challenge
- Create a Web 2.0 Expo conference scheduler iPhone app.
- Showcase Web 2.0 technology
Solution
- Kapow partnered with IBM to create a full production Web 2.0 Expo conference scheduler iPhone application in just 3 hours, with no coding.
- In 90 minutes, Kapow built web automation robots to access relevant business logic and data through the browser and created a REST service as output.
- With an additional 90 minutes, 1 developer used IBM's rational EGL development tool to create the application presentation layer with a familiar iPhone UI.
Results
- The Web 2.0 Expo Conference Scheduler iPhone app was developed in 3 hours.
- Thousands of conference attendees were able to get conference information in real time through their iPhones.
The global logistics leader saves recoding time and costs by using Kapow to API-enable 15 web applications.
Challenge
- DHL needed to API-enable and integrate 15 distributed web applications for Deutsche Post World Network and DHL into an Oracle WebLogic portal without re-coding any of the existing applications.
- With more than 2 million registered users, they needed a highly scalable solution that could handle 100,000 requests per hour with 300 concurrent sessions.
- Traditional SOA methods would have required implementing a service layer directly in the current applications with an expensive long term consulting engagement.
Solution
- Kapow enabled them to integrate 15 distributed web applications into the Oracle WebLogic portal without re-coding.
- The solution meets current requirements (100,000 requests per hour/300 concurrent sessions) and is scalable to meet future demand.
Results
- Applications were API-enabled at a fraction of the cost and in record time compared to traditional methods.
- By leveraging the Kapow Katalyst™ platform, which has a stateless server that scales linearly with the number of CPUs available, they can meet current requirements and quickly scale the solution to meet growing demand.
With Kapow, analysts and traders get real-time information on factors that affect trading price.
Challenge
- In 2007, the EU introduced requirements for greater transparency in the utilities market.
- Organizations affected by the new regulations had to deliver hourly, daily and weekly reports online.
- Deutsche Börse wanted to capture this information in real time to inform trading decisions.
Solution
- With Kapow, they were able to extract and transform data in real time, providing analysts and traders with critical information affecting trading price.
- The solution retrieves information from 150 websites.
Results
- Kapow was the only vendor who could fulfill the requirements in their timeframe.
- “With Kapow, we built powerful fundamental data models. Analysts and traders get critical factors that affect the price of a trade in real-time.” - Mario Schultz, Director, Market Data & Analytics, Deutsche Börse
With Kapow, Jobs2Web can extract all the web data they need, even on sites using JavaScript and Ajax.
Challenge
- Jobs2Web is the leading provider of interactive recruiting solutions.
- They were using Fetch to allow employers to track job applicants on Applicant Tracking System (ATS) websites, but they needed a solution that could extract information from sites using JavaScript and Ajax.
Solution
- Kapow was able to build robots to extract information from several of the problem sites in minutes.
- The company now uses Kapow to automate web data extraction and integration.
Results
- "With Kapow Technologies we are able to instantly pinpoint relevant matches among literally thousands that are buried in online job boards and automatically integrate this information into our system so our team of HR professionals can find the perfect job for Jobs2Web's clients." Ken Holec, CEO, Job2Web
Pitt Ohio, a premier Mid-Atlantic LTL (Less Than Truckload) carrier, uses Kapow to automate web data extraction and integration for supply chain, customer service, credit and collection process automation.
Challenge
- Integrating with supply chain and customer applications was difficult.
- Typically, this was accomplished with repetitive manual tasks that consumed valuable resources.
- Data collected in this manner resulted in numerous keystroke errors and was hours or days old, limiting relevance.
Solution
- Kapow has automated web intelligence and integration in various parts of the business, ranging from supply chain and customer service to credit and collections.
Results
- Eliminating manual data extraction, frees resources to work on more value-added projects.
- Better data quality and timeliness.
- Access to more data sources.
IntelliCorp uses Kapow to automate web intelligence for background checks and to integrate data with their professional license verification service.
Challenge
- IntelliCorp needed to collect data from state websites, including courthouse sites, to perform background checks for corporate customers.
- They needed to integrate collected web data into a professional license verification service.
- Web Intelligence scripts they were using were difficult to create and maintain.
Solution
- Kapow automates web intelligence and data integration.
- In a head-to-head test, Kapow was able to extract data from sites that were inaccessible to competing solutions.
Results
- Kapow fully automates web intelligence for background checks.
- Kapow's no-coding approach significantly reduced development /maintenance time, cost and complexity.
Kaiser Permanente saved 60% of costs by migrating content automatically with Kapow.
Challenge
- Kaiser needed to migrate content from multiple sites, stored in various formats (including static HTML) into TeamSite CMS.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Cost savings of 60% over manual effort.
- Zero data conversion errors.
Lenovo, the fastest growing of the top 5 PC manufacturers, chose Kapow for fast and effortless content migration to Interwoven.
Challenge
- Lenovo needed to migrate legacy content from a variety of sources and formats to Interwoven.
- This required access to content in Quest DB, Domino DB, static HTML and custom .NET applications.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Dramatic time and cost savings compared to scripting or manual approach.
- Zero data conversion errors.
Lexmark, a leading provider of printing and imaging products, migrated content from 50+ country sites to Vignette.
Challenge
- Lexmark needed to migrate their entire set of websites (50+ country sites) from Vignette into Documentum.
- Traditional content migration methods were too costly and time consuming.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Dramatic time and cost savings compared to scripting or manual approach.
- Zero data conversion errors.
McClatchy, the third-largest newspaper company in the United States, improved news aggregation throughput by 5X – from 20,000 to 100,000 articles per month.
Challenge
- McClatchy syndicates content to customers like Lexus/Nexus, Factiva and other papers.
- They were looking for a way to streamline news aggregation for syndication.
Solution
- McClatchy uses Kapow to harvest and categorize content from local papers.
- Kapow eliminates hand coding by technical staff and provides self-service tools that news editors can use.
Results
- McClatchy collects over 3,000 news articles daily.
- Throughput has improved 5X, from 20,000 stories per month to 100,000.
Santa Clara County saved 5 months and 50% of cost by automating content migration with Kapow.
Challenge
- Migrate content between internal and external portals and between different versions of Vignette CMS.
- Eliminate manual data conversion.
- Enable portal consolidation and content integration.
Solution
- With Kapow, content was automatically migrated between internal and external portals and between different versions of Vignette.
- No coding was required.
Results
- Cost savings of over 50% compared to internal estimates.
- Project was completed in 3 months vs. 8 months projected for manual effort.
- Improved data quality through automated cleansing.
With Kapow, MTU unified portals on a common infrastructure without recoding.
Challenge
- MTU is Germany's leading producer of aircraft engines and components for the military and commercial market.
- They needed to integrate applications into the company's intranet.
- Competing solutions were not able to meet their requirements.
Solution
- They used Kapow to integrate 10 applications via clipping into their portal environment.
- Data was integrated into the portal environment without coding or data conversion errors.
Results
- Significant savings in development time and effort.
- Extends the value of existing assets without costly rework.
ProQuest uses Kapow to automate web intelligence, enabling them to expand their line of university research and Spanish language articles.
Challenge
- ProQuest collects, organizes and publishes university research and Spanish language news articles, which are then repackaged and resold to education customers.
- The number of unstructured sources has grown significantly, and ProQuest needed to harvest research from public and private sources where electronic feeds weren't available.
- They also needed to aggregate and syndicate unstructured university research and Spanish language news articles
- They needed easy integration into existing syndication infrastructure.
Solution
- They use Kapow robots to automate web intelligence. This has enabled them to expand their product line of university research and Spanish language news articles.
- Competitive advantage is gained by independently harvesting the research supply chain.
- Kapow is a core component of their internet content acquisition (ICA) platform.
Results
- As a core element in their internet content acquisition platform, Kapow has had a direct and significant impact on revenues and margins.
- Kapow is an integral part of their value proposition as an information provider.
Red Hat saved 67% in time and cost by using Kapow for content migration to eXo.
Challenge
- Red Hat needed to migrate about 5,000 pages of static HTML into an open source CMS called eXo.
- Accenture estimated it would take nearly 3,000 man hours to do this project manually.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Over 67% projected savings in time and cost compared to manual method.
- Zero data conversion errors.
JB Hunt, one of the largest transportation logistics companies in North America, keeps trucks running at capacity by harnessing real-time web data with Kapow.
Challenge
- Reduce freight costs by filling all trucks on all routes to capacity.
- To achieve this goal, they needed real-time access to relevant information from diverse sources, including logistic and payment information, but access to secure/external databases was seemingly impossible.
Solution
- Kapow web intelligence robots enable them to monitor public and partner websites for freight bid information in real time.
- They can integrate data from hundreds of partners and companies within a complex value chain.
- Data flows are integrated using web application interfaces. This eliminates the need for manual copy and paste between systems.
- The solution provides mobile access to application data, crucial for a transportation company.
Results
- More trucks are running with full loads, reducing freight cost per mile.
- Automating data integration has reduced cost (and errors) associated with manual data entry.
- Real-time visibility into partner logistics drives increased margin, revenue and customer satisfaction.
- CFO has a real-time view of cash flow.
The ASPCA's content migration to SiteCore was completed in less than 3 week, a huge time savings over a manual or scripted approach.
Challenge
- The ASPCA needed to migrate content from Convio to SiteCore CMS.
- Traditional content migration methods were too costly and time consuming.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Kapow work was completed in 2-3 weeks.
- Huge savings over manual or scripted approach.
Progress Energy, a Fortune 500 energy company, chose Kapow because it could handle content migration to Interwoven without disrupting business operations.
Challenge
- Progress Energy needed to migrate web content to Interwoven without disrupting business operations.
- They needed to automate their internal website and file system inventory.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Using Kapow, they performed file system and website inventory in a matter of days.
- No content freeze was required, enabling successful content migration with no disruption to business operations.
With Kapow, content migration was complete in 2 ½ weeks.
Challenge
- The Department of Labor needed to migrate 3,500 pages of content from their intranet portal (Labornet) into Oracle WebCenter.
- The content included ASP, HTML pages and 14,000 assets, including images, Word, PDF, PowerPoint, MP3 and WMV files.
Solution
- They evaluated a “black box” approach, but ultimately chose the Kapow automated solution because it provided the most effective way to extract metadata and binary content without the need for extra coding.
- Kapow was able to crawl the file system directly for content and loop through all the source data, including “orphaned” content.
- Content was loaded directly into Oracle WebCenter through the web front-end.
Results
- They spent 5 days on development.
- The migration was complete in 2.5 weeks.
With Kapow, the U.S. Department of Health and Human Services completed their content migration in one-tenth the time.
Challenge
- The DHHS had multiple public-facing websites and portals, each with its own look and feel. They wanted to migrate content to a unified Hyperwave CMS.
- Traditional content migration methods were too time-consuming and costly based on initial estimates.
- As part of content migration, they wanted to detect and correct issues such as broken links.
- As they changed standards, they wanted an automated way to make the changes across all content in the CMS.
Solution
- Using Kapow, web assets and portals were turned into JSR-168 portlets and brought into a single portal, providing a central location to view all DHHS assets.
- Web assets were transformed to promote a common look and feel.
- Content analysis and updates were automated.
- A single search mechanism performs a federated search across all DHHS portlets. Search result links are clipped into a portlet with the same look and feel of the DHHS central site, so links don't take users off the central site.
Results
- 90% reduction of resources and time for content migration.
- No UI redesign was needed.
With Kapow, the energy division of IHS can monitor thousands of sites for factors affecting supply and demand, without relying on offshore resources for web intelligence.
Challenge
- The energy division of IHS needed to monitor thousands of government regulatory product vendor websites for factors that influence oil and gas supply and demand.
- They were relying on off-shore resources to access web data, reducing their control of what is a strategic aspect of their business.
Solution
- With Kapow's automated web data acquisition, they can gather and aggregate critical web information in real time without outsourcing.
- No coding or manual data extraction is required.
Results
- Increased efficiency with automated data extraction.
- Enhanced and improved quality of master data.
- Enhanced product offerings based on better web data.
With Kapow, Live Matrix can extract data from any site to feed their innovative real-time events portal – even content from sites using JavaScript and Ajax.
Challenge
- The Live Matrix site is a real-time events portal, collecting and displaying data on all types of live events, but they had problems extracting content from sites using JavaScript and Ajax.
- They needed to scale quickly.
Solution
- Kapow enables them to extract data from sites using JavaScript and Ajax.
- Kapow's visual scripting environment enabled the Live Matrix developers to scale quickly.
Results
- Based on a successful POC involving 20 challenging sites, Live Matrix decided to move to Kapow for web intelligence.
- With Kapow's state of the art software, Live Matrix met their launch date and became the first TV Guide for the web.
The U.S. Forest Service is saving 40,000 hours of manual effort by migrating content to their new CMS with Kapow.
Challenge
- They need to migrate 100+ individual forestry websites, comprising 45,000 pages of content, onto a single platform driven by Oracle WebCenter.
- Manual content migration would require an estimated 40,000 hours.
Solution
- Using Kapow, content migration is automatic.
- Content migration requires no coding and no content freeze.
Results
- Content migration will be complete in 4-6 weeks.
- No risk of data conversion errors.
The U.S. Navy migrated content from 22 portals and thousands of websites into Oracle CMS using Kapow.
Automating integration of new account information was key to business growth for XING, a leading social networking site for business professionals in Europe.
Challenge
- XING competes with LinkedIn and other social networking sites aimed at business professionals.
- To encourage adoption of their service, they wanted to automate integration of customer account and contact information from LinkedIn, FaceBook, Hotmail and Yahoo Mail to XING's profile and contact databases.
Solution
- With Kapow, a new XING user can enter his third party network credentials into XING's registration form and robots will log into the third party sites and collect all additional profile and contact information to enrich the new XING account.
- Collected contacts that are not currently registered XING users receive an invitation to join XING.
Results
- Customers save time by having all their contact and profile information entered automatically, making the new service instantly useful.
- XING gains valuable marketing information at no cost.
With Kapow, ZFS completed content migration to their new CMS in 10 weeks.
Challenge
- ZFS needed to migrate 3 different sites into their new CMS.
- The old sites were based on Gauss, FrontPage and Lotus Notes.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- The migration was done in about 10 weeks.
- A comparable manual effort for 6 employees would have taken 26 weeks.
With Kapow, Orange County completed content migration to their Vignette portal in 6 weeks.
Challenge
- They needed to migrate content from a variety of county websites into a Vignette portal.
- Traditional methods were too costly and time-consuming.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- The entire migration was completed in approximately 6 weeks.
- Zero data conversion errors.
With Kapow, content migration to a new CMS took less than 8 weeks for the world's largest humanitarian organization.
Challenge
- They needed to migrate content from various sites into a new EPIServer CMS.
- The content was on multiple sites and in 3 languages.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Migration took 6-8 weeks.
- Zero data conversion errors.
Standard is using Kapow to surface content in internal applications and to automate web intelligence.
Challenge
- They needed to provide data to Yodlee in real time to take advantage of Yodlee's data, payments and risk management utility.
- They also wanted to provide web access to an internal financial application.
Solution
- Kapow technology will automate data extraction and migration to Yodlee.
- By clipping the financial service application into a Kapow-hosted portal on Amazon EC2, they are able to surface it on Standard's Jive platform using an iFrame.
Results
- Kapow technology enabled Standard to provide data to Yodlee in real time.
- Kapow's solution for surfacing the internal financial application saved 1 year of development time.
Trinity Logistics, a top-20 U.S. provider, offers a full range of logistics services that includes full truckload, LTL, intermodal, and freight management. Like all 3PLs, Trinity Logistics creates logistics solutions designed especially for each client - which requires integration with the IT systems of the shippers, carriers, and service providers that form each client's unique solution.
Challenge
- Several disparate systems without APIs
- Staff manually keying transactions and copying data from multiple systems
- Traditional approach was expensive, time consuming and creates dependencies when things break or change
Solution
- Kapow Katalyst automatically accesses the carrier website to capture each shipment's PRO number, Bill of Lading, carrier invoice and other documents, track/trace information and invoice amount, and integrates the data into Trinity’s operating system
- Documents are moved directly into Trinity's OCR subsystem, eliminating the manual scanning of PDF documents by converting them into a scanner-friendly format.
- Katalyst then integrates with Trinity's operating system to validate this data - if a discrepancy is detected, an exception be raised for manual review.
Results
- Expects to double in volume of transactions by 2015 with only 20% increase in staff
- Drove efficiencies throughout the company by eliminating non-value added 'touches' and manual processes
NetApp creates innovative storage systems and software solutions that help customers around the world store, manage, protect and retain one of their most precious corporate assets – their data. With annual revenues reaching $5 billion, NetApp employs over 10,000 employees worldwide.
Challenge
- They had new and legacy content residing in distributed repositories across the organization in internal and external knowledge-bases, support sites, bugs databases etc
- All the content – structured, semi-structured and unstructured data without meta-data, needed to be indexed and mapped to a standard taxonomy and controlled vocabulary for improved Search results relevance.
Solution
- Handle forms-based SSO authentication requiring JavaScript execution
- Standardize extraction technology across different content source types (web, SaaS, SQL/databases, etc)
- Add, enhance, transform, normalize metadata across new and legacy content
Results
- NetApp was able to sync content between multiple systems.
- With platform independence, the team was able to surface content from any platform to their Support portal regardless of where content owners developed the content.